JRC — Claims Follow-Up Dashboard Demo
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JRC
JRC Billing Tools
Claims Follow-Up + Denial Intelligence
Dashboard Deep Dive
Claims Follow-Up
Dashboard
Every open claim. Every denial. Every follow-up date — tracked with smart aging alerts, denial code fix guidance, and print-ready reports.
30/60/90 Aging
Dollar amounts per bucket
🧠
Denial Intelligence
Fix guidance per code
📋
Activity Log
Every call + action tracked
Mark Paid → Archive
One-click with date stamp
👨‍⚕️
Doctor Report
Print-ready one-pager
💰
Accounting Report
AR by payer, print-ready
Claims Follow-Up Dashboard — 9 Views
Critical Risk
8
Act today
Outstanding AR
$18k
Insurance owes this
Denied Claims
8
$4,200 recoverable
No Follow-Up 14d+
12
Slipping through
Johnson, Robert — UHC · 95d · Denied PR-204
📋
Garcia, Maria — Cigna · 110d · No appeal filed
Smith, Jane — BCBS · 45d · No follow-up 10d
Claims Risk Dashboard
The home screen. Smart alerts auto-generated. No manual setup.
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Claims Follow-Up Dashboard
Insurance AR · Denials · Follow-up queue · Aging · Denial intelligence
Secured
+ Add Claim
Critical Risk
8
Act today
Outstanding AR
$18.4k
Insurance owes this
Denied Claims
8
$4,200 recoverable
Appeal
No Follow-Up 14d+
12
Slipping through
Critical alerts — act today8 urgent
Johnson, Robert — UHC
95d outstanding · Denied PR-204 · No appeal filed
Garcia, Maria — Cigna
110d · Denied N211 · Appeal window closing
Williams, Dana — Medicare
92d · No follow-up in 30 days
📋
Smith, Jane — BCBS
45d · No follow-up in 10 days
Patel, Anita — Aetna
Denied CO-16 · Missing NPI — needs resubmission
Aging summaryAuto-calculated
Current (0–30d)
16
31–60 days
6
61–90 days
3
90+ days
6
Smart alerts auto-generated — no setup required
Click any alert row to open and work that claim
Aging bars update in real time as claims age
All Claims — Sortable Table
Every active claim sorted by risk. Filter by status, insurance, office. Click any row to edit.
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All Claims
Every active claim sorted by risk · Click to edit
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+ Add Claim
Filter:
PatientClaim #InsuranceBalanceDaysStatusDenial CodeAssignedLast NoteRisk
Johnson, RobertINS-22442UHC$42095DeniedPR-204Mike T.Need appealHigh
Garcia, MariaINS-22443Cigna$315110DeniedN211Amy R.Window closingHigh
Williams, DanaINS-22450Medicare$28092OpenNo F/U 30dHigh
Patel, AnitaINS-22445Aetna$19562DeniedCO-16Sarah J.Refile w/ NPIHigh
Smith, JaneINS-22441BCBS$28545OpenSarah J.Called 10d agoMedium
Martinez, LuisINS-22447Humana$34012PendingMike T.SubmittedLow
Filter by risk, status, insurance, or office
Red days column = 90+ · auto color-coded
Denied Claims Queue
Sorted by balance. Warning banner when no appeal is filed. Appeal window closes at 90–180 days.
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Denied Claims
All denied claims requiring appeal or resubmission · Sorted by balance
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+ Add Claim
Total Denied
8
Need action
$ Recoverable
$4,200
If appealed
No Appeal Filed
5
File now
Appeals Sent
3
In progress
⚠ 5 denied claims with no appeal filed. Appeal windows close at 90–180 days depending on payer. File immediately to recover $3,100.
Denied claims — sorted by balance · Click to work8 denied
PatientInsuranceBalanceDaysDenial CodeAppealAssignedRisk
Johnson, RobertUHC$42095PR-204NoMike T.High
Garcia, MariaCigna$380110N211NoAmy R.High
Lee, SarahBCBS$35567CO-97FiledSarah J.High
Patel, AnitaAetna$31562CO-16NoSarah J.High
Kim, DavidHumana$29058CO-22FiledMike T.High
Warning banner fires when no appeal is filed
Sorted highest balance first — work biggest money first
30/60/90 Day Aging Report
Four buckets with dollar amounts. Action labels from Monitor to ESCALATE NOW.
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30/60/90 Day Aging Report
Aging buckets by days outstanding · Dollar amounts per bucket · Action labels
Secured
Current (0–30d)
16
$9,200 · Monitor
31–60 Days
6
$3,800 · Follow up
61–90 Days
3
$2,400 · URGENT
90+ Days
6
$3,000 · ESCALATE
90+ Days — ESCALATE NOW
$3,000ESCALATE
PatientInsuranceBalanceDaysStatusDenialAssigned
Johnson, RobertUHC$42095DeniedPR-204Mike T.
Garcia, MariaCigna$315110DeniedN211Amy R.
Williams, DanaMedicare$28092OpenUnassigned
61–90 Days — Urgent
$2,400Urgent
PatientInsuranceBalanceDaysStatusAssigned
Lee, SarahBCBS$35567DeniedSarah J.
Patel, AnitaAetna$31562DeniedSarah J.
Dollar amount shown per aging bucket — not just count
Each bucket shows full claim table below the KPI cards
Denial Code Intelligence
Top codes by count and dollar amount. Each code has specific fix guidance built in — not just what it means.
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Denial Code Intelligence
Top denial codes by count and dollar amount · Fix guidance built in for each code
Secured
Active Codes
5
This period
Total Denials
8
Claims denied
$ Denied
$4,200
Recoverable
Top Code
CO-16
Most frequent
Top denial codes this period5 active codes
CO-16
3
$1,140
PR-204
2
$1,680
N211
1
$840
CO-97
1
$315
CO-22
1
$290
Fix guidance — what to do for each code
CO-16Claim lacks required info. Check for missing referring NPI, diagnosis codes, or auth numbers. Correct and resubmit.
PR-204Not medically necessary. File appeal with treatment notes, functional outcomes, and clinical documentation.
N211No auth on file. Submit retro-auth request with the appeal. Include clinical notes and medical necessity letter.
CO-97Procedure bundled. Review NCCI edits. Use modifier 59, XS, XP, or XE to correctly unbundle if appropriate.
CO-22COB — another carrier is primary. Verify which insurance is primary. Bill primary first, attach EOB to secondary.
Denial codes ranked by count AND dollar amount
Fix guidance tells staff exactly what to do — not just what the code means
Doctor Report + Accounting Report
Both print-ready. One click to print as PDF. No formatting required.
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Doctor Report
Production summary · AR · Denial rate — for physician review
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🖨 Print PDF
Doctor Report
May 19, 2026 · JRC Billing — Danbury
Confidential · For physician review only
Active Claims
31
Open this period
Outstanding AR
$18.4k
Insurance owes
Denial Rate
26%
8 of 31 claims
90+ Day Claims
6
Needs escalation
AR aging breakdown
Aging Bucket# Claims$ Outstanding% of ARAction
Current (0–30d)16$9,20050%Monitor
31–60 Days6$3,80021%Follow up
61–90 Days3$2,40013%URGENT
90+ Days6$3,00016%ESCALATE
TOTAL31$18,400100%
Print PDF button — no formatting, no exporting required
Accounting Report tab shows same data by payer
Risk Dashboard
Secured
+ Add Claim
Critical Risk
8
Act today
Outstanding AR
$18.4k
Insurance owes
Denied Claims
8
$4,200 recoverable
No Follow-Up 14d+
12
Slipping through
Critical alerts8 urgent
Johnson, Robert — UHC
95d · Denied PR-204 · No appeal
Garcia, Maria — Cigna
110d · N211 · Window closing
Aging
0–30d
16
90+ days
6
Status dropdown — Open, Pending, Denied, Appeal Sent, Paid
15+ denial codes with fix guidance built in
Activity log with 6 note types — date-stamped, staff-attributed
Mark Paid → one click archives with today's date
Paid Archive
Mark any claim as Paid — it archives instantly with date stamp. Total collected visible at a glance.
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Paid Archive
Collected claims · Date stamped · Total visible at a glance
Secured
Total Archived
23
Collected claims
Total Collected
$9,840
This period
Collected This Month
8
May 2026
Avg per Claim
$428
This period
Paid archive — date stamped · Click to view history23 collected
PatientInsuranceBalance CollectedDate of ServiceDate PaidLast Note
Davis, LindaBCBS$340May 1, 2026May 14Paid in full. ERA received.
Thompson, RayAetna$415Apr 28, 2026May 12ERA $415. Applied to account.
Chen, WeiHumana$290Apr 22, 2026May 10Resubmitted CO-16. Paid after correction.
Brooks, KimUHC$380Apr 15, 2026May 8Appeal won. PR-204 overturned.
Adams, TomBCBS$245Apr 10, 2026May 6Paid. No issues.
Mark Paid in the edit form — archives instantly with today's date
Last note visible — see why each claim was finally paid
JRC
JRC Billing Tools
Claims Follow-Up Dashboard
9 views. Every claim accounted for.
Denial code fix guidance. 30/60/90 aging report. Doctor report. Accounting report. Activity log. Paid archive. All in one download.
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